Telecommunications Sector Regulatory Review - Consultation

Overview

This Ministry for Regulation review (the Review) is looking at whether the telecommunications sector’s regulatory framework is fit for purpose in light of technology and market changes. We are now consulting on options for regulatory reform.  

The Review recommendations will be presented in the final report to the Minister for Regulation and the Minister for Media and Communications for their consideration by the end of 2025.

Purpose

Telecommunications (internet, mobile phone services, etc.) touch almost every part of modern life and are used every day by the majority of New Zealanders. Telecommunications are now as essential to how we live and work as electricity and water. 

Traditionally New Zealand’s telecommunications services were run on a copper line network. In recent years fibre has replaced old copper lines as the main way New Zealanders stay connected, especially in towns and cities. In rural areas, newer options like fixed wireless and satellite are becoming more common.

Fibre services are supplied by a few wholesale companies, like Chorus, who build and maintain the networks. They don’t sell directly to customers – instead, they sell access to Retail Service Providers (RSPs) who offer internet plans to households and businesses.

The Review was initiated because of concerns that some existing rules are outdated and no longer fit for purpose. These rules are increasingly seen as barriers to innovation and investment in a sector that is rapidly evolving. The Review is looking at rules around the telecommunications sector, which include the regulations, codes, and guidelines.

The Review aims to streamline and simplify the rules and ensure the regulatory system supports innovation, competition and good services for consumers.

The scope of the Review is available in the terms of reference: Telecommunications Sector Regulatory Review | Ministry for Regulation